Driving innovation in the health domain through technology, supporting organizational productivity
and the health management of the individuals who work there.
Support Overview
A crisis can affect not only employees' mental health but also teams and the organization as a whole. Through care for individuals, support for the organization and stakeholders, and flexible responses tailored to each stage of an incident, we provide comprehensive support so that employees and the workplace can regain their composure.
By combining initial information organization and psychological care, ongoing interviews and group dialogue support, and training as needed, we support the recovery process step by step.
SUPPORT OVERVIEW
A reassuring Crisis Support
framework
ready for emergencies
Crisis Support is a framework that provides professional psychological care and response support to employees and organizations affected by sudden events.
While supporting individual recovery,
it also provides a support structure for maintaining overall organizational stability and smooth operations.
Care for employees
in emergencies
Early stabilization
of the whole organization
Response by
specialists
WorkWay's Crisis Support
We provide appropriate support tailored to the situation, aimed at stabilizing both employees and the organization.
Impact on
employees
- Sudden accidents / incidents
- Situations where physical and mental impact is a concern
Instability of the
workplace and team
- Harassment / organizational trouble
- Situations showing unrest or confusion
Impact on corporate and
organizational operations
- Organizational issues / troubles
- Events that affect corporate reputation
We take an appropriate support approach for a wide range of crisis situations.
Professional psychological care (individual support for employees)
Through interviews and surveys, we carefully assess employees' psychological state and provide professional mental care so they can move toward recovery with peace of mind. We provide consistent support from the initial response through the recovery phase and the prevention of secondary shock.
Support for the organization and stakeholders
Including advice to managers and HR staff, we support not only employees but also surrounding stakeholders and the entire team in moving toward stability. By organizing the organization's response, we help prevent recurrence and promote early stabilization.
Flexible responses and policies tailored to each stage
From the initial response phase immediately after an incident through the recovery phase, we provide appropriate support tailored to the situation. This service is not intended to investigate causes; rather, it places the highest priority on the recovery of the mind of those who have been psychologically affected.