Driving innovation in the health domain through technology, supporting organizational productivity
and the health management of the individuals who work there.
What Is EAP (Employee Assistance Program)
EAP is a framework that creates an environment where employees can consult specialists early, both before and when they face difficulties or concerns. By balancing appropriate support for individuals with workplace responses, it builds a foundation for a more comfortable workplace.
Introducing such a support structure leads to stable employee performance, prevention of turnover, and reduced risks such as mental health problems and harassment, continuously supporting outcomes that are important for the organization.
EMPLOYEE ASSISTANCE PROGRAM
What Is EAP
(Employee Assistance Program)
At a time when ways of working and organizational environments are changing dramatically, employees' physical and mental health problems are a critical issue directly linked to organizational performance. Early awareness and a well-prepared support structure are essential for preventing turnover and improving productivity. The foundation for this is the EAP (Employee Assistance Program).
Achieving early detection
and early support
A consultation structure
led by specialists
Improved performance
across the whole organization
The Environment Surrounding Organizations
The Environment Surrounding Organizations
Diversification of ways of working
(remote work / hybrid work)
A shrinking workforce due to a declining birthrate and aging population
Presenteeism
A state of coming to work while
suffering physical or mental problems, unable to perform at one's full potential
Absenteeism
A state in which leaves of absence or absences occur and work stalls
EAP
Employee Assistance Program
We address all kinds of everyday
concerns, including relationships, stress,
sleep, family, and career.
Organizations are now expected to view employees' concerns and problems not as "individual issues" but as "challenges for the entire organization" and to provide support early. EAP is a strategic talent-support measure that balances employee health with organizational growth.
Four management benefits
that EAP delivers
Introducing an EAP is not merely an employee benefit;
it is one of the important investments in organizational management.
By supporting employees' physical and mental health,
it supports the sustainable growth of the organization from the following four perspectives.
Maintaining and improving productivity
By identifying employees' mental health problems early and connecting them to appropriate support, we create an environment where concentration and performance in daily work are easier to keep stable. An environment where people can work in good health functions as a foundation that curbs absences and leaves of absence and prevents productivity from being undermined.
Lower turnover rate
By creating an environment where employees can consult specialists about stress, relationships, and health concerns, we increase their sense of trust and engagement. As a result, this leads to preventing turnover and promoting retention, contributing to reduced recruitment and training costs and the maintenance of corporate competitiveness.
Strengthening risk management
In recent years, the rise in mental health problems and harassment has meant organizations are expected to give greater consideration to employee health and safety. Beyond early consultation and early response, EAP specialists offer objective advice on harassment and interpersonal issues, preventing problems from escalating while supporting the reduction of legal and managerial risk and the strengthening of compliance.
Improved organizational soundness
Through analysis of consultation trends and reports, we make organizational challenges visible and provide insights for improvement. In addition, we support advice to managers and HR and the improvement of the workplace environment, helping to build a sound, comfortable organization. Through these efforts, we contribute to the overall stability and sustainable growth of the organization.
Linking Individual Support and
Organizational Support
Organizational challenges arise from a complex interplay of diverse factors such as the workplace environment, relationships, health, and family circumstances.
EAP links individual support and organizational support,
helping to create an optimal environment for both employees and the organization.
Individual support
(psychological, health, family, career, etc.)
■ Preventing escalation through early consultation and early action
Specialists catch everyday concerns such as stress, sleep, family, and career at an early stage, preventing problems from worsening.
■ Short-term, solution-focused support
that connects you to the right specialistA multidisciplinary team of psychology, medical, and welfare professionals connects you to the most suitable specialist for your issue. With an entry design that leaves no one lost, we aim for the shortest path to improvement.
■ Self-care / behavior-change support
We translate concerns about daily rhythms and relationships into easy-to-implement actions, helping you maintain a stable condition.
■ Consultation support before the
stress check physician interviewBased on stress check results, we provide a point of contact where you can consult with peace of mind even before the physician interview. When necessary, we coordinate with occupational physicians and medical institutions.
Organizational support
(workplace issues, harassment,
operational improvement, etc.)
■ Handling harassment and trouble
Taking urgency and priority into account, specialists advise on the necessary organization at the initial response and on appropriate escalation design.
■ Leave/return-to-work support and Fitness for Duty
Practical support that organizes the situation during problems and the workplace accommodations to consider, supporting the judgments of stakeholders (HR, supervisors, occupational physicians).
■ Support for utilizing the results of
stress check group analysisBased on the group analysis results of stress checks, we clarify organizational challenges and support their translation into concrete improvement initiatives.
■ Consistent support for communication and reporting
We make usage trends visible in a way that does not identify individuals, and specialists work alongside you to organize points for operational improvement and methods of communication.