Driving innovation in the health domain through technology, supporting organizational productivity
and the health management of the individuals who work there.
The support process
WorkWay walks through with you
After a crisis, the care required changes over time, from immediately after the incident through the recovery phase.
Along this timeline, we provide consistent support, from organizing information and psychological first aid in the initial phase, to ongoing support toward recovery, and on to preventing renewed psychological distress. We flexibly stay by your side, tailored to the situation, so that employees and the organization can regain composure and rebuild their daily lives.
RECOVERY JOURNEY WITH WORKWAY
The support process
WorkWay walks through with you
Recovery after a crisis requires appropriate support tailored to each stage.
From the initial response through the recovery phase and on to preventing recurrence,
we provide continuous support, staying close at each phase.
We walk through the recovery process with you so employees and the organization can move forward with peace of mind.
Stage-by-stage support from
the initial response to recovery
Continuous follow-up for
employees and the organization
Improvement support to
prevent recurrence
Crisis Support Along the Timeline
After a crisis, the care needed differs by stage, from immediately after the incident through the recovery phase.
Along this timeline, we consistently provide appropriate support, helping employees and the organization stabilize early.
Initial response
Follow-up support
- Rapid Response Support
- Information strategy
- Initial counseling
- Initial group care
- Information provision
- Coordination with relevant departments needed for the initial response
We promptly organize the necessary information and provide initial psychological care, delivering early-stage support that helps employees and the organization regain their composure.
- Coordinated Support
- Ongoing counseling
- Support for stakeholders
- Group care (re-stabilization)
- Psychological care training
- Follow-up coordination
Through individual counseling and support for stakeholders, we carefully assess the situation and, working with the necessary departments, support the stabilization of the organization as a whole.
- Preventive Support
- Resilience
- Self-care training
- Transition management
To prevent crises before they occur, we provide preventive initiatives such as self-care and resilience-building training, support for managers, and the cultivation of organizational culture. We create an environment where stress is easier to notice, leading to early intervention.
Information Strategy (organizing and sharing information)
When confusion arises in the workplace, information tends to become jumbled and anxiety or rumors spread easily. By organizing the necessary information and sharing it clearly, we help the workplace regain its composure early.
Individual Consultation (care for individuals)
We carefully assess each employee’s situation and psychological state and provide support aimed at reducing anxiety and stabilizing their mind. When necessary, we also serve as a bridge to external specialist organizations.
Group Care (team support)
In situations where anxiety or bewilderment tends to rise within a team, we create a space where members can talk with peace of mind, promoting emotional processing and mutual understanding to support the team’s re-stabilization.
Surveys (understanding the situation and planning future measures)
To grasp changes in the situation and needs, we collect objective data using methods such as brief surveys. Based on the results, we propose measures the organization needs to take.