Driving innovation in the health domain through technology, supporting organizational productivity
and the health management of the individuals who work there.
Design and operation support
throughout introduction and beyond
From plan design based on hearings, to internal communication, the start of operations, and improvement proposals based on reports, we provide seamless support throughout the entire introduction process. By offering briefing sessions and communication templates and by creating clear paths to phone, video, chat, and web, we build an environment where employees can consult easily anytime, anywhere. After operations begin, we repeatedly make consultation trends visible and provide feedback to establish an embedded operation that "does not leave things undone." Individual consultation information is strictly managed, and we provide organizations only with statistical reports that do not identify individuals, achieving both anonymity and confidentiality.
SUPPORT SYSTEM
A Reassuring Support Structure
We have established a comprehensive support structure so that organizations can introduce and operate an EAP with peace of mind. So that even first-time introductions can proceed without confusion, dedicated staff work alongside you, tailored to your organization's situation, and provide continuous support.
Hands-on support by
dedicated staff
Consistent support from
introduction to operation
Continuous
improvement proposals
The Path to Introduction and Our Support Structure
From design before introduction to usage promotion and improvement proposals after operation, we provide support.
Hearing
Duration / 1–2 weeksWe carefully hear out your company's challenges, current situation, and needs, and clarify the support areas required and an image of how the program will operate.
Planning
Duration / 1–2 weeksBased on the hearing, we propose an optimal EAP plan including service composition, operational structure, and costs.
Internal Communication
Support
Duration / 1–2 weeksWe support employee briefing sessions and the creation of communication materials (posters, cards, etc.) to promote use of the EAP after introduction.
Start of Operation
After operations begin, we make improvement proposals based on the analysis of consultation data and reports, supporting a "mechanism that keeps being used" for the EAP.
Thorough Confidentiality and Anonymity
Individual consultation information is strictly managed as confidential, and we report to companies only statistical information (trends and issues) that cannot identify individuals. We operate with confidentiality as the top priority.
